Offboarding Clients

Overview

You thought you were done with the project, but now your client has a million questions… How do I add a blog post? When do I use my logo variations? What the heck are updates?!

It’s exhausting. Wouldn’t it be nice to streamline your project hand off and reduce the amount of support you need to provide after project launch? That’s where the Goodbye Packet Workshop comes in! This workshop teaches you how to make custom (but streamlined) goodbye packets for your clients that simplify website launch. You’ll learn what to include to reduce the questions you get after project completion, and make things easy for both you and your clients! And the best part? You’ll look amazingly professional, which will make clients want to come back for more services and refer others to you.

Learn how to:

• Let clients know what to expect when the project is complete
• Reduce the amount of support you need to provide
• Establish a clear end to the project: so any additional work = more $$$
• Make clients super-happy so they want to work with you again and send you more work!

About Erin Flynn

Erin Flynn teaches freelance web designers how to take back control of their businesses (and lives!). After starting her own freelance web design business in 2012, Erin realized that most web designers were disorganized and struggling to make their businesses more profitable without adding to their workload. Hitting that “next level” just wasn’t happening.

After getting her own systems in order and creating raving fans out of her clients, Erin knew she had to help other designers do the same. Today, she’s helped over 10,000 students do everything from plan and build a basic website, to organize their processes, to restructure their work days so that they can FINALLY take a weekend off without guilt.

When Erin’s not glued to her computer screen, she loves binge-watching Netflix with her husband and cat (who has his own Instagram–yes, the cat), and exploring the mountains around her home in Aspen, Colorado.

Learn more about Erin at https://www.erinflynn.com.